Privacy Policy | Website Privacy Policy Outline

1. Privacy Generally

This privacy policy outlines the approach of Locum West Pty. Ltd. ACN as trustee for Locum West Trust ABN 73633617366 (Locum West, we, us, our) in handling your personal information.

Locum West operates an online platform at www.locumwest.com.au to provide locum services and related information. In doing so, Locum West may collect personal information about you. We understand the importance of protecting your privacy and are committed to safeguarding your personal information. This privacy policy explains how we collect, hold, use, disclose, and manage your personal information, as well as your rights about it.

Locum West will review its privacy practices periodically and may amend this policy from time to time. The latest version will be available on our website at www.locumwest.com.au, or you can request a copy by contacting us.

2. Kinds of Personal Information Collected

Personal information includes any information or opinion about an identified or reasonably identifiable individual.

Locum West may collect personal information as part of providing our locum services or through other interactions with you. The types of personal information we collect can vary depending on our interactions but generally include:

Contact details such as your name, email address, and phone number;
Identity verification details, including your address and other personal information;
Payment details, such as credit card information, to process transactions;
Details related to your use of our services and interactions with us; and
Any information disclosed to our customer support team.

We generally do not collect sensitive information about you, such as health details or information about your religious beliefs or political affiliations. If sensitive information is needed, we will seek your consent or collect it as permitted by law.

3. How We Collect Personal Information

We primarily collect your personal information directly from you. This can occur when you:

Register for an account on our platform;
Use our platform or other services;
Request information or services from us;
Complete a survey or participate in a promotion; or
Interact with us via our website or social media.

We may also collect information indirectly from third parties authorized by you, publicly available sources, or our service providers and partners if it is unreasonable to collect it directly from you.

4. Purposes for Which Personal Information is Used

Locum West collects and uses personal information to operate our platform and offer our services, including:

Setting up and managing your account;
Providing and administering access to our platform;
Customizing your experience on our platform;
Communicating with you about your account or service use;
Conducting promotions and events;
Informing you about news, updates, or services of interest;
Conducting market research and gathering feedback; and
Complying with legal obligations.

We may also use your personal information for other purposes notified to you at the time of collection or as permitted by law.

5. Direct Marketing

Locum West may use your personal information to inform you about products, services, promotions, or events that might interest you. We may promote our services or those of third-party partners but will not share your information with third parties for marketing purposes without your consent. You can opt out of these communications at any time by contacting us or using the opt-out link in our messages.

6. Disclosure of Personal Information

We may disclose your personal information to:

Related companies and service providers;
Contractors and partners who assist in delivering our services;
Advisors, including lawyers and accountants; and
Government authorities when required by law.

Locum West will only disclose your information for the purposes stated in this policy or as otherwise notified to you. If you post publicly on our website or social media, this information may be accessible to others.

7. Overseas Disclosures

Locum West may work with overseas partners who may access your data, such as technology or support vendors. When possible, we require these vendors to store data within Australia, but some may be located overseas.

8. Links to Other Websites

Our website may include links to external sites operated by third parties. Each site has its privacy practices, and we are not responsible for the information you provide to them. We encourage you to review their privacy policies before engaging with those sites.

9. Security of Personal Information

Locum West takes reasonable steps to protect your information from misuse, loss, unauthorized access, and disclosure. Personal information is kept in secure environments, accessible only to authorized personnel. We train our staff on privacy obligations and regularly review our security measures.

If you have an account, you are responsible for maintaining the confidentiality of your username and password. Notify us immediately of any unauthorized use.

10. Access and Correction

You have the right to access and correct your personal information held by Locum West. To request access or correction, please contact us, providing proof of identity. We will respond within 30 days and inform you if any fees apply to accessing your data.

11. Contacting Locum West

For questions, complaints, or to opt out of marketing, please contact Locum West at:

12. Privacy Complaints

Privacy complaints are taken seriously and will be handled promptly and confidentially. We aim to resolve complaints within 30 days. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner.